Reached a record revenue of VND 6,196 billion, opening up great opportunities, asserting FPT IS'
outstanding capability in the market.
Strived to adapt to the COVID-19 pandemic by launching "Green Enterprise" solution, being main participant
in "FPT eCovax vaccine" campaign by FPT Corporation, implementing series of programs to support
enterprises such as providing Digital Transaction Suite at zero charge, organizing webinar series on
Breakthrough performance in business operation, Keys to business in the COVID era, etc.
Played key role in a 100-day campaign to rescue HoSE (Hochiminh Stock Exchange) at lightning speed from
transaction congestion for 3 consecutive months, building a new system with a capacity of 3-5 million
transactions/day, at least three times higher compared to the previous system, with liquidity up to 30,000
- 32,000 billion VND/session. The new system affirms FPT's capability and position in the market as it has
successfully implemented a project of utmost attention from the Government, Ministries, Departments, as
well as the investment community.
Accelerated digital transformation for enterprises in several key industries with a set of advanced and
comprehensive technology solutions, especially, made a great mark in Real Estate - Construction, a
particular industry with the most complex requirements, via a number of projects for "big players" such as
comprehensive digital transformation project with largest deployment scale for Dat Xanh Group, ERP project
for the general contractor Coteccons in just 100 days, and a series of advanced ERP systems for An Gia
Group, Filmore, Phat Dat, etc.
Intensified approach towards Ministries/Departments and local authorities to advise and implement multiple
large technology projects, focusing on e-government and smart cities. In 2021, FPT IS and FPT Corporation
have approached 40 provinces/cities, implemented various projects and conducted training on digital
transformation in 5 Ministries/Departments and 19 provinces/cities.
Deployed “Binh Dinh province’s Intelligent Operations Center” in 6 months with 5 basic and 3 extended
services, allowing the local government to centrally monitor and operate all areas via a single common
technology platform, and allowing the people to access data sources towards developing smart services and
Deployed the "Center for COVID-19 Prevention and Control, Economic Recovery and Public Services in
District 7" in 10 days in order to pilot the reopening of District 7, Ho Chi Minh City, tackling 3 urgent
issues including Safe production and business, Effective COVID-19 patient care at home, Standardization
and synchronization of data for COVID-19 prevention and control.
Built the "Smart Tam Ky" application for Tam Ky city, Quang Nam province, featuring outstanding utilities
and features to assist the people, public servants and enterprises in the area such as news system,
complaint recording and handling system, COVID map, etc.
Launched Newsletter A software for the Vietnam Ministry of Foreign Affairs, reducing the time for editing,
approving, and publishing by 70%, meanwhile promptly updating information to 1,000 staff of the Ministry
around the world, including Ministry leaders, officials and employees.
Continued to affirm the Company's capability and prestige in the IT industry by achieving 19 prestigious
awards and titles. 2021 marks the most "shining" year of FPT IS since the Company has won a record number
of Sao Khue awards (8 awards) at the competition with 18 years of history. Besides, with the outstanding
features of FPT.eContract, FPT IS has also won the Stevie Awards, the "Oscar of the business world", for
the first time ever.
The "Made by FPT IS" strategy continues to achieve outstanding outcomes: Sales of products
“Made by FPT IS” in 2020 exceeds VND 400 billion, an increase of 35% compared to 2019; 10 new
products are introduced to the market and gradually affirm the position, including: FPT.eContract
electronic contract solution; FPT Digital Accounting; Bac Si Xa (Commune doctor); Hotel management system
based on Cloud Computing platform - FPT.SkyBeds, etc.
Won nearly 30 domestic and international prestigious awards/titles: IT World Awards, Channel Asia
Innovation Awards, Sao Khue (Vietnam ICT Excellence); Vietnam Digital Awards, Vietnam’s Top 10 ICT
Companies, Make in Vietnam, Vietnam Smart City Award, Certificate of Merit from the Minister of
Information and Communications for the implementation of COVID-19 prevention profound analysis reports,
Successfully put ERP system into operation at a number of large enterprises, such as: Dat Moi Trading
& Service JSC (ALC), MEDLATEC General Hospital, Vietnam – Russia Bank (VRB), DP Consulting, Long
Thanh Plastic, Kim Duc Group JSC, etc.
Affirming capabilities in the field of Security with multiple large-scale projects, such as: Implemented
the Security operations center (SOC) for TPBank, marking the first time in Vietnam that an IBM Resilient
solution was advised, designed and implemented entirely by Vietnamese experts; Recognized as one of 8
companies to provide SOC service platform meeting the requirements of connecting and sharing information
with the National Cybersecurity Monitoring Center; Replaced the Core DRC system and Core firewall at the
Backup Data Center of the Tax Department; Issued PCI DSS certification to MB; Provided the SOC renting
service for VIB, etc. Besides, FPT.EagleEye Checkpoint Functions is Vietnam's first security product
to be on IBM X-Force Marketplace.
Successfully operated a number of major digital transformation systems for banks, such as: Core Banking
system at the Head Office, 114 branches, 554 transaction offices of Vietcombank; Credit origination
management system BIDV_CROMS; Oracle-EBS upgrade for MB; Human capital management system (HCM) and
Multidimensional profitability analysis system (MPA) for Vietcombank; Smart Search and Customer Churn
systems for TPBank, etc.
Deployed Tax collection system (FPT.TCS), promoting the modernization of the Public finance, affirming the
capability of FPT IS in this sector.
Cooperated with the Ho Chi Minh City Department of Transportation in launching the Go!Bus application;
Deployed the Bus management system in Dong Nai.
Successfully launched the ePayment module for the National Board of Revenue, Bangladesh.
Successfully implemented non-cash payment methods for Gia Dinh People Hospital and Vietnam National
Did a pentest and evaluated information security for VIB (Vietnam International Bank). This is the first
time Vietnamese security experts have detected 0-day vulnerabilities on the Dielbold ATM which affect the
entire safety of the ATM system of VIB, and other banks as well.
Deployed the Intelligent transportation system [ITS] for HCMC Urban Transport
Management Center (UTMC) to connect and optimize the traffic network in HCMC with 347 points,
188 crossroads, 78 critical roads, establishing a foundation towards a smart city.
Built big data infrastructure and analytics for TPBank, initiating the deployment of big data warehouse
combined with machine learning for the bank.
Replaced the entire Core DC network of the Tax industry based on Cisco ACI technology.
Put the phase 1 of HCMC local government service platform - HCM LGSP into operation, connecting
independent software systems of local departments to the national systems.
Cooperated with GRGBanking to implement VTM/CDM/STM projects with an aim to build smart banking in
Launched FPT.eInvoice in August 2019, providing enterprises and organizations with a comprehensive
solution for creating, managing and transmitting e-invoice data to the General Department of Taxation.
Four products Made by FPT IS won Sao Khue Award 2019, including: Capital adequacy ratio system - FPT.CARS,
Electronic invoicing solution - FPT.eInvoice, FPT data integration and processing platform – FPT.
Fortuna, Managed detection and response solution - FPT.EagleEye MDR.
Coordinated with HCMC Department of Construction to launch SXD247 application, helping the people to
easily search for information on commercial housing projects. Only 1 month after launching, the app saw
nearly 15,000 downloads on Apple Store and Google Play.
Successfully implemented multiple solutions Made by FPT IS, such as: Capital adequacy ratio system -
FPT.CARS for Bac A Bank; Hospital management system - FPT.eHospital for the Tay Nguyen Regional General
Hospital; The securities information and service management system [UTS] for a securities company in
Myanmar; Human resource and payroll management system - FPT.iHRP and Online training solution -
FPT.eLearning for Tecomen Group; Process digitalization and automatic assignment solution for Tan Hiep
Phat Group, etc.
Launched additional 3 applications of Smart Healthcare ecosystem FPT.eHospital, including Electronic
medical records management system - FPT.EMR, Patient oriented application - PATIO, Nursing care inpatient
application – NUCIA, and operated the first system to automatically measure vital signs in Vietnam.
Launched FPT.eHospital 2.0+ which has been implemented for more than 300 big and small, public and private
hospitals in Vietnam, especially state hospitals with highest level of complexity such as Bach Mai
hospital, Cho Ray hospital.
Quang Ninh E-Government System developed by FPT IS won the ASOCIO 2018 Award.
The Mobile Number Portability Project implemented by FPT IS enhanced the quality of network operators in
Vietnam and put benefits and convenience for tens of millions of mobile users as top priority.
Deployed 3 most important projects of management and modernization for the State Bank of Vietnam (SBV);
the Deposit Insurance of Vietnam (DIV), the National Credit Information Centre of Vietnam (CIC).
Launched a derivatives market developed by FPT IS for Hanoi Stock Exchange with capability of dealing with
15,000 order books and 600,000 accounts and processing over 15,000 transactions per minute.
The e-ticket system for Vietnam Railways is one of the key projects aimed at the community benefits in
smart transportation implemented by FPT IS, making it easier for people to book tickets, saving time and
reducing traffic at stations, especially in peak occasions such as holidays and New Year. People can order
and pay online anytime, anywhere through an Internet connection.
The software system for the electronic toll collection not only saved time, reduced congestion and reduced
environmental pollution for riders but also saved BOT investors in the cost of printing tickets, human
resources costs, road maintenance costs in charging station areas, while avoiding losses.
Helped National Board of Revenue in Bangladesh to enhance tax management capability, increase state
revenue, and streamline the process of paying taxes for the taxpayers.
The e-government system helped Quang Ninh pioneer in building a new way of providing public services with
an integrated, modern and professional working environment, saving time, cost and improving service
quality service for people and businesses; helped reduce over 40% of travel time and transactions; helped
save social costs of 70 billion/ year.
Selected as prime contractor to deploy financial management information systems (FMIS) for the Ministry of
Economy and Finance of Cambodia.
Signed two major telecom contracts with Lao Telecommunication Company. One of the two projects won Global
Telecoms Business (GTB) Awards 2014 in the Business Innovation category.
Pioneered the introduction of FPT e-Services to Vietnam market with a package of three electronic
services: FPT.CA Certificate Authentication Service, FPT.eTax Electronic Tax Declaration Service and
FPT.VNACCS Electronic Customs Declaration Service.
Awarded first prize in the category of e-commerce applications for public services at the eAsia Awards,
organized by Asia Pacific Council for Trade Facilitation and Electronic Business, for project to implement
e-customs for Vietnam General Department of Customs.
Won Gold and Silver Awards at the ASEAN ICT Awards in the Philippines for FPT IS self-developed solutions:
FPT.eHospital and FPT.eGOV.
Won the EPC (Engineering, Procurement and Construction) contract to provide the core business process
management solution for Vietnam Social Security, serving approximately 55 million insured people
Selected as prime contractor to provide and implement SAP ERP system for Vietnam National Petroleum Group
(Petrolimex) with 1,500 end-users, 118 sites and 42 Petrolimex subsidiaries.
Selected as prime contractor to implement personal income tax system for General Department of Taxation,
Vietnam Ministry of Finance. This is the world’s largest SAP-based tax IT project with 15 million
taxpayers, 7,000 end-users, 800 locations, 770 tax offices at 63 provinces/cities nationwide.
Provided managed services for 600 servers for Daimler Chrysler throughout the Asia Pacific region
Provided the integration gateway for General Department of Taxation – State Treasury –
Ministry of Finance – General Department of Customs in Vietnam to facilitate information exchange
and budget collection.
Successfully implemented the billing and customer care system FPT.BCCS for VMS Mobifone
Entered the telecom market with a project for VMS Mobifone – one of Vietnam's largest mobile
Developed Smartbank – currently known as Smartbank.Next.G – the first core banking software in
Designed and implemented the national internet network, connecting Vietnam to the internet